Shipping Information
At Rosso Decor, we pride ourselves on delivering high-quality, bespoke design and furnishing solutions tailored to your individual needs. Our shipping process is designed to ensure your products arrive in perfect condition and meet your highest expectations.
Made to Order:
All our products are meticulously crafted to order. This approach allows us to maintain exceptional standards of quality and craftsmanship, ensuring each piece is unique and made specifically for you.
Estimated Delivery Time:
Given the bespoke nature of our products, the estimated delivery time is typically between 6-8 weeks. This timeframe allows us to carefully create, inspect, and prepare your items for shipment, guaranteeing they meet our rigorous standards before they reach you.
Product Personalization:
We understand that every space is unique, and personal touches can make a significant difference. We offer a wide range of customization options to help you achieve the perfect look. If you wish to personalize your order, please contact us to discuss your requirements in detail. Our team is dedicated to bringing your vision to life.
Order Confirmation and Follow-Up:
After your order is received by Rosso Decor, one of our team members will contact you shortly to discuss your order details. This ensures that every aspect of your order meets your specifications and preferences. If the product purchased requires assembly, we can offer professional assembly services, or you can choose to handle the assembly yourself according to your preference.
Packaging and Handling:
To ensure your products arrive safely, we use high-quality packaging materials and handling procedures. Each item is securely packed to prevent any damage during transit. Our logistics partners are chosen for their reliability and expertise in handling delicate and high-value items.
Shipping Costs:
Shipping costs vary depending on the destination and size of your order. During the checkout process, you will be provided with an accurate shipping quote. For larger orders or special delivery requirements, please contact us directly to discuss your needs.
Customer Support:
Our dedicated customer support team is always here to assist you throughout the entire process, from order placement to delivery. Should you have any questions or need assistance, do not hesitate to reach out to us. We are committed to ensuring you receive a product that perfectly matches your preferences and needs.
International Shipping:
We are pleased to offer international shipping for our products. Delivery times and costs may
vary based on your location. Please contact our customer support team for more information regarding international shipments.
Returns and Exchanges:
In the unlikely event that you are not completely satisfied with your purchase, we offer a returns and exchanges policy. Please review our Returns and Exchanges page for detailed information on how to proceed.
Thank you for choosing Rosso Decor. We are honored to be a part of your design journey and look forward to delivering exceptional products that enhance your living spaces. If you have any further questions or special requests, please feel free to contact us at any time.