Privacy and Cookie Policy I. Privacy Policy
1. Rosso Decor’s Approach to Privacy
1.1 www.rossodecor.com is a website owned and operated by Rosso Decor Ltd, located at 353 Kensington High Street, London, England, W8 6NW, company number 15590824 (“we”, “our”, “us”). We are committed to protecting and respecting your privacy in accordance with applicable data protection legislation (the “Data Protection Legislation”). This privacy policy (“Privacy Policy”) outlines how we collect, use, and share information that identifies you or is associated with you (“personal data”).
1.2 For the purposes of the Data Protection Legislation, we are the data controller of the personal data we collect and process about you. If you have any questions related to this Privacy Policy, please contact us using the details provided in section 12 below.
1.3 We also use cookies to store and access information while providing access to our platform.
2. Personal Data We Collect About You
2.1 We collect personal data from you when you voluntarily submit information directly to us or via our platform. This includes information you provide when you register, create an account, set up a profile, interact with other users, visit our showrooms, complete forms, provide feedback, enter competitions, correspond with us, purchase products, subscribe to email lists, or respond to surveys or promotions.
2.2 The categories of personal data we collect include:
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● Contact details: Such as your name, email address, telephone number, and addresses associated with your account.
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● Profile information: Such as your contact details and any information you share when creating a profile on our services.
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● Comments and opinions: Such as comments and opinions you share on our services, feedback, reviews, or responses to surveys, competitions, and promotions.
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● Messages: Messages you send to us or between users.
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● Payment and transaction information: Records of products and services you
purchase from us and payment method details.
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● Preferences: Choices such as notification and messaging preferences or platform
display settings.
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● Product interest: Information about products you have looked at or added to your
basket or wishlist.
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● Usage data: Information about how you use and connect to the platform, including
device details and IP address.
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● Location information: We do not collect precise location data, but your IP address
may help determine an approximate location.
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● Purchase location: Catalogue images of purchases on a map showing the approximate location of the delivery address.
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● Third-party information: Information provided by other users or from fraud prevention organisations.
3. How We Use Your Information
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3.1 We use your personal data for the following purposes:
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● Contact details: To communicate with you directly regarding queries, issues, or concerns.
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● Profile information: To provide our services and enable interaction with other users.
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● Comments and opinions: To determine products and services that may interest you
and to provide our services.
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● Payment and transaction information: To process payments and determine similar
products and services.
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● Messages: To respond to queries and provide services.
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● Preferences: To provide notifications, messages, and platform display settings.
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● Product interest: To send reminders and information about products.
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● Usage data: To present the platform on your device and determine relevant topics
and services.
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● Location information: To ensure platform content is relevant to your approximate
location.
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● Purchase location: To show types of purchases in a particular area and enable user
contact based on preferences.
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● Fraud prevention: To prevent fraud or crime.
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● Aggregated data: To monitor and improve the platform and develop new products
and services.
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3.2 We may anonymize and aggregate your information for testing, research, data analysis,
improving the platform, developing new features, or displaying information about purchases.
3.3 We process your personal data with your consent, to fulfil a contract with you, where required by law, or in our legitimate interests when these do not override your data protection rights.
4. Information We Share with Third Parties 4.1 We may share your personal data with:
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● Other users: To enable interaction with other users as per platform functionality and your preferences.
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● Group companies: Our subsidiaries or ultimate holding company and their subsidiaries, using your data in the same way we do under this policy.
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● Service providers and partners: Third parties providing services to us, partnering with us, or advising us, including delivery services and marketing partners.
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● Business buyers: In case of business or asset sales.
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● Legal reasons: To comply with legal obligations or protect rights, property, safety, or
detect illegal activities.
4.2 We do not disclose personal data to anyone else except as set out above, where permitted by law, and/or with your consent. We may provide third parties with aggregate statistical information and analytics about users of the platform without identifying individuals.
5. Marketing and Advertising
5.1 Email Marketing: We may contact you by email with information about similar products and services if you agree at the point of registration or sale. To opt-out, contact us using the details in section 12 or click the unsubscribe link in our emails.
5.2 User Notifications: We may send notifications that users may wish to contact you about purchases made through our platform. To opt-out, email us at info@rossodecor.com.
5.3 Order and Service Changes Notifications: We may send notifications about your order or changes to the services we provide.
5.4 Advertising: We, or our advertising partners, may show advertisements on our platform or other platforms. This may involve collecting information about how you use the platform or the types of content you interact with to make ads more relevant to you.
6. Storing and Transferring Your Personal Data
6.1 International Transfers: Your personal data may be transferred to and stored in countries outside of your jurisdiction, including outside the European Union. We ensure your data is treated securely and in accordance with this Privacy Policy.
6.2 We use European Commission approved standard contractual clauses or alternative transfer mechanisms to protect this data.
7. Your Rights in Respect of Your Personal Data
7.1 You may have various rights with respect to our use of your personal data, including the
right to:
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● Opt-out of marketing: As stated in section 5.
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● Access, rectify, block, port, complete, delete, and update: You can request
access, rectification, blocking, porting, completion, deletion, and updates to your
personal data.
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● Object: In certain circumstances, you have the right to object to the processing of
your personal data.
7.2 To exercise these rights, contact us at info@rossodecor.com. We will address your request promptly, minimising any delay.
7.3 There are exceptions to these rights, such as if access would reveal personal data about another person or if we are legally prevented from disclosing such information.
7.4 You can complain to the competent data protection authority if you have unresolved concerns.
7.5 We will clarify whether the data we request is mandatory for providing products and services or optional.
8. How Long We Keep Your Information
8.1 We retain your information for as long as necessary to fulfil our business purposes,
comply with legal requirements, or as required by audit, regulatory requests, or court orders. 9. Links to Third-Party Sites
9.1 Our platform may contain links to and from third-party platforms. These platforms have their own privacy policies, and we do not accept responsibility for their policies. Check their policies before submitting any information.
10. Changes to This Policy
10.1 We may update this Privacy Policy from time to time and will update the “last modified” date at the top of this policy. Regularly review this page to stay informed about how we collect, use, and share your information.
11. Notice to You
11.1 If we need to inform you about something, we will select the best way to contact you, usually via email or a notice on the platform. This will not affect your ability to opt-out of certain types of contact as described in this policy.
12. Contacting Us
12.1 For questions, comments, and requests regarding this Privacy Policy, contact us at info@rossodecor.com or 353 Kensington High Street, London, England, W8 6NW, Attn: Privacy Manager.
II. Cookies Policy 1. Summary
This cookies policy explains what cookies are and how Rosso Decor Ltd (“we”, “us” or “our”) uses them on www.rossodecor.com (our “platform”). Please read the policy in full to understand what information we collect using cookies and how that information is used.
2. What Are Cookies or Similar Technologies?
Cookies (or similar technologies) are text files containing small amounts of information, downloaded to your browsing device (such as a computer or smartphone) when you visit a platform. Cookies can be recognized by the platform that downloaded them or other platforms that use the same cookies, helping platforms know if the browsing device has visited them before.
3. What Are Cookies Used For?
Cookies help us understand how our platform is used, enable efficient navigation between pages, remember your preferences, and generally improve your browsing experience. Cookies can also help ensure that information and advertising you see online are more relevant to you and your interests.
4. What Types of Cookies Are Used by Rosso Decor? Cookies used on our platform can generally be categorised as follows:
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● Strictly Necessary Cookies: Essential for platform functionality, enabling you to navigate and use features.
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● Analytics Cookies: Collect information about how people use our platform, helping us understand page visits, navigation, and errors.
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● Functionality Cookies: Remember your choices to tailor the platform and provide enhanced features.
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● Advertising Cookies: Deliver advertisements relevant to you, limit ad frequency, and measure ad effectiveness.
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● Social Media Cookies: Enhance your internet experience by making content sharing