Terms of Use

ROSSO DECOR TERMS AND CONDITIONS

I. General Terms of Sale 1. INFORMATION ABOUT US

1.1 Rosso Decor operates www.rossodecor.com. We are registered in the UK under company number 15590824. Our registered office is at 353 Kensington High Street, London, England, W8 6NW.

2. ORDERING PRODUCTS

2.1 Orders can be placed by following the process outlined on our site. By placing an order, you agree to pay for the Products if we accept your order. 2.2 Our order process allows you to review and amend any errors before submission. Please review your order carefully. 2.3 Orders are subject to acceptance. You will receive a confirmation email upon acceptance, forming the contract between you and us. Payment will be charged upon acceptance. 2.4 Once dispatched, orders cannot be stopped. If you wish to return the Products, refer to our returns policy. 2.5 Ensure that the Products can be delivered to and fit in your desired location. 2.6 Keep your contact details updated to facilitate communication regarding your order.

3. AVAILABILITY

3.1 Product availability is subject to stock. We will inform you of any delays or unavailability. 3.2 If we cannot supply a Product, we will notify you and issue a refund if payment has been made.

4. IMAGES AND SIZING OF PRODUCTS

4.1 Product images on our site are for illustrative purposes. Actual Products may vary slightly. 4.2 Measurements are approximate and may vary slightly.

5. PRICES OF PRODUCTS

5.1 Product prices are as quoted on our site, except in cases of obvious error. 5.2 Prices may change, but changes will not affect accepted orders. 5.3 Prices include VAT but exclude delivery costs, which are added during the order process. 5.4 In the event of a pricing error, we will either charge the correct lower price or contact you for instructions if the correct price is higher. 5.5 We are not obligated to honor an obvious pricing error.

6. HOW TO PAY

6.1 We accept various payment methods listed on our site. Payment is required in advance. 6.2 By placing an order, you confirm that your payment details are valid.

7. DELIVERY

7.1 We provide estimated delivery times on our site. Delivery is available in the United Kingdom. 7.2 Your order status can be reviewed in the My Orders section of your account.

8. RISK AND OWNERSHIP

8.1 Ownership transfers to you upon full payment. You are responsible for the Products upon delivery.

9. CANCELLATION, RETURNS AND REFUND POLICY

9.1 If you are unhappy with your Products, you can return them as per our policy. 9.2 You have 14 days to cancel your contract without giving a reason, except for bespoke Products. 9.3 The cancellation period starts from the delivery date. 9.4 Custom-made Products have a 14-day cancellation period starting from the order date. 9.5 To cancel, inform us via email or post. 9.6 We will refund payments within 30 days of receiving returned Products or proof of return. 9.7 Refunds will be processed using the original payment method.

10. DISCOUNT & PROMOTION

Promotions are non-transferable, apply only to the initial purchase, and are subject to availability. Terms and conditions of each promotion will be specified.

11. OUR LIABILITY TO YOU

11.1 Our liability is limited to the price paid for the Product, excluding cases of death, personal injury, fraud, or fraudulent misrepresentation.

II. TERMS OF USE

1. INFORMATION ABOUT US

1.1 Rosso Decor Ltd operates www.rossodecor.com.

2. PURCHASE OF PRODUCTS

2.1 Product purchases are governed by our Terms of Sale.

3. YOUR PERSONAL INFORMATION

3.1 Personal information is processed in accordance with our Privacy Policy.

4. YOUR ACCOUNT AND PASSWORD

4.1 Account login details must be kept confidential. 4.2 We reserve the right to disable accounts if these Terms of Use are breached.

5. RULES OF ACCEPTABLE USE

5.1 Do not misuse our site. Unacceptable behavior includes giving false information, sending spam, engaging in illegal activities, or uploading harmful content.

6. NOTICE AND TAKEDOWN POLICY

6.1 Report any content that infringes rights or breaches acceptable use rules.

7. LIMITED LICENCE

7.1 You are granted permission to access our site for personal use only.

8. DISCLAIMER AND LIABILITY

8.1 Our site is provided “as is” without warranties or guarantees. We are not liable for any loss or damage arising from the use of our site.

9. LINKS AND LINKING

9.1 We are not responsible for third-party websites linked from our site.

10. VARIATIONS

10.1 We may revise these Terms of Use. Check this page for updates.

11. SEVERABILITY

11.1 If any term is invalid, the remaining terms remain in effect.

12. JURISDICTION AND APPLICABLE LAW

12.1 These Terms of Use are governed by English law.

13. FEEDBACK

13.1 Contact us at info@rossodecor.com for feedback.

III. TERMS OF INSTALLATION SERVICE

1. PURCHASE OF ASSEMBLED PRODUCTS

1.1 The purchase of Assembled Products is governed by our Terms of Sale.

2. DELIVERY AND INSTALLATION

2.1 Installation will occur within 8 to 10 weeks from order confirmation. 3.2 Our partners will contact you to schedule delivery and installation.

3. CANCELLATION AND REFUND POLICY

3.1 You have 10 days to cancel your order. Contact us at info@rossodecor.com or +447555544220. 4.2 Refunds will be processed within 14 days of cancellation.

4. YOUR INFORMATION

4.1 Your contact information will be shared with installation partners for service provision.

5. LIABILITY

5.1 We are not liable for events outside our control. Our liability is limited to the contract terms.

Contact Us

For any queries about these terms, contact us at info@rossodecor.com or +447555544220.